Samsung Gear not working with app now

Posted about 7 years ago by Mike L

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Mike L

Recently Samsung Gear 3 watch has updated their software and the app will not stay open on the watch. None of the features like shot recording or advancement of the hole work. Any solutions?

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Cindy Wren posted about 7 years ago Admin

Christopher, Kindly confirm you have version 3.1.4 of Golf Pad watch app and have restarted the watch. You can see the version of the app within Gear app on the phone by selecting Apps / Golf Pad.

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Christopher Brambila posted about 7 years ago

I did the Samsung update two days ago and still having the same issue. I tried the app today and I had to reopen it every time on each shot.

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Adam Scott posted about 7 years ago

I also have the issue. Have all the latest software, app, etc. When using the app on the S3. Continuously need to relaunch the S3 app from the watch. Doesn't want to stay open 

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Marcelino Sileoni posted about 7 years ago

I have no upgrade available right now. I'll check it in the following days. Thanks Cindy. Regards.

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Cindy Wren posted about 7 years ago Admin

Mike and Marcelino - looks like Samsung released an update today and it seems to have solved the issue. Let me know if that's not the case.

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Marcelino Sileoni posted about 7 years ago

Hi Cindy! Do you have any news on this issue?

I've the same problems mentioned by Mike.
Thanks.

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Cindy Wren posted about 7 years ago Admin

Thank you for letting us know about the issue you are seeing with the watch. Our team is working with Samsung to resolve this ASAP. We've been notified that Samsung will be publishing the update that resolves this mid-week next week. Be sure you update to the newest version when it's available. Please let us know if you continue to experience any issues after the update.

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