Android World Handicap Support launched! : Golf Pad Support

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Raymond posted over 3 years ago

Hi just to chime in on this - WHS is a great feature, but it's value is severely limited by the fact that golfpad offers no way for users to get their scores attested by other players (even if those other users don't use golfpad)

Unfortunately, almost any tournament, and certainly no golf clubs (public or otherwise), will accept scores for confirmation of an official handicap without someone attesting each of the scores.

So while it's a neat little feature, and works well among casual friends, thats about it. Without verified scores, you can't do much else.

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Valentina Rybalkina posted about 4 years ago Admin

Hello, Wayne.

Please try searching for Hill Barn Golf Course in the search tab (not uploading from Recent tab) and change the handicap system settings in Preferences to WHS UK.

After the search the tees of the course should show slopes and ratings along with SSS. If only SSS are available, please send your support id to support@golfpadgps.com.

Our team is working on an engine that will automatically update a user's historical rounds. Meanwhile, you can go to any historical round you would like to update, choose View&Edit -> Round settings -> Tap to select a different course and search for the course in the search tab. Thus, you will upload the updated (slope and rating containing) version of the course.

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Cindy Wren posted about 4 years ago Admin

Hi Wayne - I will make the request to the team. Thanks for letting us know. - Cindy

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Wayne Prangnell posted about 4 years ago

Hi Cindy. My local course is showing as a non whs course, although I know it has been rated. I know a few golfpad pro users who play the course, could you prioritise it at all? Hill Barn Golf Course, worthing, West Sussex UK Thanks

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Andrew Hirst posted about 4 years ago

Thanks Cindy. If I want a correct/consistent handicap using WHS then presumably I have to change all my previous rounds (92 of them!) from the CONGU setting to WHS?

(Obviously i wont have to do the slope and course rating for each one as once entered for each course they will copy across to other instances)

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Cindy Wren posted about 4 years ago Admin

WHS is available in the app, however, some UK courses are still missing course rating/slope. Our team is in the process of adding them now. However, there are some courses that haven't been updated yet. We are aiming for 100% in the next few weeks. In the meantime, you can add rating and slope for a course as per this instruction: https://support.golfpadgps.com/a/solutions/articles/6000008017. Or, if there is a course you play a lot, let us know and we can prioritize it for you. - Cindy, Golf Pad

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Andrew Hirst posted about 4 years ago

Hi. I'm trying to change my handicap over from CONGU to World Handicap (UK) but it just says all the rounds I have are 'Non WHS Golf Course'. I know they are as they're on the USPGA site with all the ratings. What's the issue? Thanks!

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Cindy Wren posted about 4 years ago Admin

Hi Richard - thanks for the question!

WHS and WHS (UK) handle 9-hole rounds different ways:

WHS combines one 9-hole round in history with another (for example if you have only one 9-hole round in history we don't use it in calculations until one more 9-hole round played, and then merge these to rounds in one 18-hole round ).

WHS UK scales up every 9-hole round to 18-hole and then use it in calculation, so if you have only one 9-hole round in history - we will use it in calculations.

Let us know if you have more questions.

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richard retter posted about 4 years ago

Why does the App have WHS and WHS (UK)?

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richard retter posted about 4 years ago

Hi

Why is there a WHS and WHS(UK)? Is there a difference? Amin the UK which should be selected (I doubt I will play overseas - not seriously anyway)

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Konstantin posted almost 5 years ago Admin

David, that's correct - only SSS is required for CONGU handicap. WHS relies on rating and slope though. We will be updating our database to include these for the course in the UK as the data becomes available.

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David Hutton posted almost 5 years ago

Thanks for the update Cindy. Fortunately have a few months before switching to WHS :) One quick note - they're UK courses (under CONGU) and so I don't believe slope rating is a factor (slope is, I think, a USGA thing?). From what I can tell, the only handicap factor in the rounds is SSS

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Cindy Wren posted almost 5 years ago Admin

Hi David - we are looking into this. Looks like we may need to add a way to add ratings and slope in addition to SSS in completed rounds. - Cindy

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Cindy Wren posted almost 5 years ago Admin

Yes, that's the latest version. I'm looking into this for you. I'll post an update as soon as I have it. - Cindy

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David Hutton posted almost 5 years ago

Hi Cindy. I've checked the play store and there's no update showing as available, and in the app my version is showing as 15.6 (which I believe is the latest?) Thanks, David

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Cindy Wren posted almost 5 years ago Admin

Hi David - Thanks for your comment. We had a few subsequent updates after this launch. Will you confirm you are using the latest by checking in the app store for updates? Let me know and we'll go from there. - Cindy

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David Hutton posted almost 5 years ago

I tried to switch to the WHS handicap calculator in the app (from CONGU) but it didn't seem to work properly. From what I understand of WHS, I would have expected all of my current rounds to be valid - however, when you switched, the app shows all of my existing rounds (which are valid under CONGU) as not a valid WHS course

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