Galaxy Watch 4 and Wear OS 3 : Golf Pad Support

Cindy Wren posted over 3 years ago Admin

Knud - thanks for your feedback. I'll be sure to pass this along. We are adding new features in the next several weeks. Stay tuned!

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K

Knud Bilet posted over 3 years ago

Hi,

I've just played my first round with my new Galaxy Watch4. (Previously I used a Tizen based Gear S3).

Besides what has already been discussed here, I observed that the ability to track distance when moving between shots is missing. On Tizen you could scroll down a couple of screens to see how far you've walked since previous shot, which was extremely useful when trying to locate a ball in the rough. Knowing the distance gave an indication on approximately where to look.

..... not that I'm losing balls in the rough myself, but just helping playing partners ;-)

Hope this feature will be brought to Wear OS 3 as well.

Knud

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Cindy Wren posted over 3 years ago Admin

Hi jfhammer - I'm glad things are working well for you on the new OS. We will be adding this and other functionality from Tizen watches soon. For now, tapping +Shot and + Putt is the answer. We appreciate the patience everyone!

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Jfhammer posted over 3 years ago

It is working fine for me on Galaxy watch 4 classic, but to enter the score I have to add a shot or putt. There has to be a better way? On original Galaxy watch a screen comes up and you can rotate the bezel to increase strokes and putts. Please let me know if I am missing something, tapping +Shot 3 or 4 times, then tapping +Putt a couple of times is not ideal

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Cindy Wren posted over 3 years ago Admin

Richard - we do support the new Wear OS. All the Premium features are supported. The NEW Standalone feature is something we'll be adding in the next several weeks. It's not a core feature of Premium, rather something we've recently added. We are working closely with Samsung and Google to provide this additional feature. Considering the cost of Premium, with all it's features is $20 per year, we do not have a proration on Premium for those using Wear OS 3. Any new users who would like a trial of Premium, are welcome to contact support@golfpadgps.com to request one. - Cindy

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Richard Joachim posted over 3 years ago

Cindy,

Since you cannot completely support the new Wear OS yet, can you offer existing and new users a free trial period, good until you have the bugs and app updated?? That seems only fair since we cannot use all the features we are paying for.

Richard

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Cindy Wren posted over 3 years ago Admin

Robert Hobbs - thank you for sharing and for opening a support ticket so our team can look into this. We appreciate you sharing the work-around to help others!

Tim - We anticipate having it complete by the end of this quarter. That said, sometimes technical issues might come up that could delay the release. Keep an eye out for new updates in the app to be sure you have it available as soon as it's ready.

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tim posted over 3 years ago

hi all new here just got my watch 4.

but i cant get to select club when adding shot via the watch. is that possible yet ?

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Robert Hobbs posted over 3 years ago

Hi, today I received my Samsung Watch 4 with wear 3 as an upgrade to my previous Tizen watch 3 paired with a Samsung S20FE.

Unfortunately there are issues. The Golf pad app works fine as long as I don't push any of the side buttons but if I do and exit the app entire watch hangs and you can no longer swipe up to see the app tray or left to see the widgets and it is not possible to get back into the app and the only way to make the watch responsive again is to end the round on the phone and close the phone app - not great if you are playing a round!

I found a workaround until this is resolved. In the watch settings advanced features there is an option to change the double press of the home key (top right button) to open an app, I changed this to Golf Pad. Now if the watch locks up double pressing the home key opens the Golf Pad app again.

I hope this helps others until the issues has been resolved - I have opened a support ticket about the problem.

As separate note - many people have mentioned the android app is not as feature developed as the Tizan and it is true it is missing the ability to choose the club but in other ways it is superior. With the always on screen enabled on wear os the app stays open and distances visible all the time even without waking the watch, this is much better than Tizan where you had to change the watch setting to keep the last used app open for an hour.

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Nvukelic posted over 3 years ago

That's totally fine and really fast, thanks, Cindy!

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Cindy Wren posted over 3 years ago Admin

Nvukelic - thanks for your patience while I inquired about timing. We anticipate having it complete by the end of this quarter. That said, sometimes technical issues might come up that could delay the release. Keep an eye out for new updates in the app to be sure you have it available as soon as it's ready.

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Cindy Wren posted over 3 years ago Admin

Hi James and Espen - your account is active regardless of which watch you have (as long as it's a supported watch), so no, you will not have to pay for a new license if you upgrade to a the new watch with the WEAR OS 3 system.

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Espen Johannessen posted over 3 years ago

Yeah, that's a good question! I still have around 7 months left on my premium subscription on Tizen, so it would hurt to have to pay for a new licence, but I assume the licence is for the account and doesn't really care about what watch you're using?

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James posted over 3 years ago

I love this news! Question: If we previously bought the Tizen version, do we have to buy the new Wear OS 3 app when we get our new watch, or are we "grandfathered" in?

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Nvukelic posted over 3 years ago

Great news, Cindy, thanks! Do you have an approximate timeline for Club tracking and standalone mode, when can we expect it?

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