I purchased Golf Pad Premium upgrade, but I still don't see it on my phone

Modified on Mon, 28 Oct at 2:48 PM

If you did not receive a receipt from the transaction, then it is likely that the payment was not fully processed and the transaction did not go through.


The first option to try is the refresh button that can be found in the Golf Pad preferences menu on the home screen.


To refresh license: 

  • Start Golf Pad
  • Go to Preferences 
  • Tap on the refresh button in the upper right corner. 


If you need to refresh your license purchased via Apple App Store on iPhone: 

  • Tap on "Upgrade to Premium"
  • Then "more" button in the upper right corner of the screen
  • Select "Restore purchase".

 

If refreshing does not resolve the issue, please send us a copy of the receipt and the support id from your device, to support@golfpadgps.com and we can help get the issue resolved from our end.


NOTE: If you purchased TAGS (which come with a year of Premium) the code to upgrade will arrive in the package itself.

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