Alyona Golf Pad posted
about 1 year ago
AdminBest Answer
Hi Forrest!
Thanks for reaching out and for sharing the screenshots.
You're right to notice the difference between the strokes gained values in the round summary and the stats section. We're currently working on improvements to the stats system to make sure everything stays consistent and accurately reflects your performance across views.
In the meantime, you can rely on the round summary for the most accurate strokes gained data. Feel free to reach out if you have any other questions or feedback!
1 Votes
5 Comments
Alyona Golf Padposted
about 1 hour ago
Admin
Thanks, Jason, we've located your earlier submission (with your spreadsheet and screenshots), and it's now with our engineering team to look into. We'll follow up with you by email as soon as we have an update.
0 Votes
j
jason letscherposted
about 23 hours ago
I've already submitted this information with your team about 2 weeks ago. The only answer I received was that the downloaded data is only strokes gained map to a professional, no matter what you've selected as your benchmark in the app. Even then there was some inconsistencies. If I benchmark it to professional in the app and the actual numbers in the downloaded data. Data. I've sent copies of my spreadsheets as well as screenshots via email.
0 Votes
Alyona Golf Padposted
about 24 hours ago
Admin
Hi, Jason! So we can properly investigate your specific case, could you email us at support@golfpadgps.com with the details, ideally a specific round and the two Strokes Gained figures you're seeing (and where each appears, e.g. round summary vs stats vs download)? That lets us open a ticket, trace that exact round, and get our engineers on it.
One quick thing to check in the meantime: Strokes Gained is calculated against a chosen baseline (PGA Tour, scratch, or a handicap level), so if the two views are set to different baselines the numbers will differ by design, worth confirming they match.
0 Votes
j
jason letscherposted
6 days ago
Any updates? It's one year later and I'm still seeing inconsistencies in the data between the app and the downloads.
0 Votes
Alyona Golf Padposted
about 1 year ago
AdminAnswer
Hi Forrest!
Thanks for reaching out and for sharing the screenshots.
You're right to notice the difference between the strokes gained values in the round summary and the stats section. We're currently working on improvements to the stats system to make sure everything stays consistent and accurately reflects your performance across views.
In the meantime, you can rely on the round summary for the most accurate strokes gained data. Feel free to reach out if you have any other questions or feedback!
Can anyone explain why the stroked gained are different for a given round when looking that round summary vs under statistics? See attachments.
Attachments (2)
Screenshot20250621161602Golf Pad.jpg
644 KB
Screenshot20250621161644Golf Pad.jpg
264 KB
0 Votes
Alyona Golf Pad posted about 1 year ago Admin Best Answer
Hi Forrest!
Thanks for reaching out and for sharing the screenshots.
You're right to notice the difference between the strokes gained values in the round summary and the stats section. We're currently working on improvements to the stats system to make sure everything stays consistent and accurately reflects your performance across views.
In the meantime, you can rely on the round summary for the most accurate strokes gained data. Feel free to reach out if you have any other questions or feedback!
1 Votes
5 Comments
Alyona Golf Pad posted about 1 hour ago Admin
Thanks, Jason, we've located your earlier submission (with your spreadsheet and screenshots), and it's now with our engineering team to look into. We'll follow up with you by email as soon as we have an update.
0 Votes
jason letscher posted about 23 hours ago
I've already submitted this information with your team about 2 weeks ago. The only answer I received was that the downloaded data is only strokes gained map to a professional, no matter what you've selected as your benchmark in the app. Even then there was some inconsistencies. If I benchmark it to professional in the app and the actual numbers in the downloaded data. Data. I've sent copies of my spreadsheets as well as screenshots via email.
0 Votes
Alyona Golf Pad posted about 24 hours ago Admin
Hi, Jason! So we can properly investigate your specific case, could you email us at support@golfpadgps.com with the details, ideally a specific round and the two Strokes Gained figures you're seeing (and where each appears, e.g. round summary vs stats vs download)? That lets us open a ticket, trace that exact round, and get our engineers on it.
One quick thing to check in the meantime: Strokes Gained is calculated against a chosen baseline (PGA Tour, scratch, or a handicap level), so if the two views are set to different baselines the numbers will differ by design, worth confirming they match.
0 Votes
jason letscher posted 6 days ago
Any updates? It's one year later and I'm still seeing inconsistencies in the data between the app and the downloads.
0 Votes
Alyona Golf Pad posted about 1 year ago Admin Answer
Hi Forrest!
Thanks for reaching out and for sharing the screenshots.
You're right to notice the difference between the strokes gained values in the round summary and the stats section. We're currently working on improvements to the stats system to make sure everything stays consistent and accurately reflects your performance across views.
In the meantime, you can rely on the round summary for the most accurate strokes gained data. Feel free to reach out if you have any other questions or feedback!
1 Votes
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