Phone doesn't make sound or vibrate on tag scan

Modified on Tue, 29 Oct at 4:32 PM

Sound issues:

Check if the sound confirmation is turned on in Preferences > Golf Pad TAGS. Note, if you turn the sound confirmation ON but decrease the phone volume to zero, you will not hear any sound.

Vibration issues:

1. Check if the vibration is turned on in Preferences > Golf Pad TAGS.

2. Make sure option "Vibrate on tap" is enabled in your phone settings: Settings > Sounds > Other sounds (note, the system settings may be organized differently on different Android models).