Golf Pad Support

First, reboot your device. If scanning still fails, follow the troubleshooting steps: For Android: 1) Verify NFC is enabled in Android settings: go ...

General troubleshooting There are some users having trouble with the Android secure screen lock and Golf Pad TAGS. Try these steps to allow Golf Pad ...

Samsung places the NFC antenna inside the OEM battery, so you will need to use the original or equivalent battery to be able to use Golf Tags and other NFC ...

Open Golf Pad and press the phone's power button on Android or swipe up with two fingers on iPhone. You should see SmartLock - the screen will remain ac...

Please be sure to turn the phone's screen off (press the power button (for Android) or swipe up with two fingers (for iPhone)) before you put the phon...

If you are noticing screenshots being taken while you are playing with Golf Pad TAGS, please turn off the 'Palm to capture' motion in the 'Motio...

Sound issues: Check if the sound confirmation is turned on under preferences > Golf Pad LINK / TAGS. Note, if you turn the sound confirmation ON but dec...

If you have questions not answered in the FAQ, submit a support ticket here. We'll be happy to help. Open a new support ticket

TAGS are designed to fit most standard club grips. If your club grips aren't standard size (i.e. too small) for TAGS to fit, some users have suggested u...

If you scan a tag and it opens Google Play, disable the NFC permission on the phone and try the tags setup procedure again. Then re-enable NFC when the app ...